Privacy Policy (POPIA Compliant)

Introduction

Gemini Solar (“we”, “our”, or “us”) is committed to protecting the privacy and personal information of all users in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA).

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, services, and communications.

By using our website, you consent to the practices described in this policy.

Responsible Party

Gemini Solar is the responsible party for the processing of personal information collected through this website.

Contact Details:

Unit 76, Trevallyn Industrial Park West

Kya Sands, Randburg

South Africa

Phone: +27 82 931 6906

Email: info@geminisolar.co.za

Information We Collect

We may collect and process the following personal information:

Directly Provided Information

Name and surname
Email address
Phone number
Company name (if applicable)
Any information submitted through contact or quote forms

Automatically Collected Information

IP address
Browser type and device information
Website usage data (via cookies or analytics tools)

Purpose of Processing Personal Information

We process personal information for the following purposes:

To respond to enquiries and provide quotations
To communicate with you regarding services or projects
To improve our website, services, and user experience
To send marketing or informational content (only with consent)
To comply with legal and regulatory obligations

Lawful Basis for Processing

We process personal information in accordance with POPIA based on:

Your consent
The necessity to perform a contract or take steps prior to entering into a contract
Compliance with legal obligations
Legitimate business interests, provided your rights are not overridden

Sharing of Personal Information

We do not sell or rent personal information.

We may share your information with:

Service providers who assist in website hosting, maintenance, or business operations
Professional advisors where required
Regulatory authorities where legally required

All third parties are obligated to handle your information securely and in compliance with applicable laws.

Data Security

We take appropriate technical and organisational measures to safeguard personal information against:

Loss or damage
Unauthorised access
Unlawful processing

However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by law.

Your Rights Under POPIA

You have the right to:

Access your personal information
Request correction or deletion of your information
Object to the processing of your information
Lodge a complaint with the Information Regulator
Withdraw consent at any time where processing is based on consent

Cookies and Tracking Technologies

Our website may use cookies to improve user experience and analyse site traffic. You may disable cookies through your browser settings.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Gemini Solar

Unit 76, Trevallyn Industrial Park West

Kya Sands, Randburg

South Africa

Phone: +27 82 931 6906

Email: info@geminisolar.co.za

Information Regulator (South Africa)

If you believe your personal information has been processed unlawfully, you may contact:

The Information Regulator (South Africa)

Website: https://www.justice.gov.za/inforeg/

Email: inforeg@justice.gov.za